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customer support

Contact Us

Need help with Uhlsport orders, shipping, returns, exchanges, product questions, or account support? Send us a clear message and our customer service team will help you with the next step.

how to reach Uhlsport

For customer support, email us at:

Please allow 24–48 hours for a response. Our customer service hours are Monday–Friday, 9:00 AM–6:00 PM.

Use the contact form on this page if you prefer to submit your request directly through the website.

include these details

To help us review your message faster, please include any details that apply to your request.

  • Your full name
  • Your order number, if you have one
  • The email address used at checkout
  • The product name, size, color, or style
  • A short description of what you need help with
  • Photos, if they help explain a product or order issue

support and service

We’re here to make your Uhlsport shopping experience easier, from order questions to product guidance.

Orders

order support

Contact us if you need help checking an order detail, updating order information, or understanding the status of a recent purchase.

Shipping

shipping support

Send us your order number and shipping question so we can review the details connected with your purchase.

Returns

return and exchange support

If you need help with a return or exchange, include your order number, item details, and a brief note about what you would like to request.

Products

product questions

Ask us about goalkeeper gloves, football clothing, equipment, sizing, fit, materials, or choosing the right product for your needs.

Account

account help

Reach out if you need help with account access, customer details, or questions related to your shopping profile.

Message

contact form note

Use the contact form on this page and choose the topic that best matches your request, then add as much helpful detail as possible.

privacy reassurance

When you contact Uhlsport, the information you provide is used to review and respond to your customer service request. Please avoid sending payment card details or passwords in your message.

If your request involves an order, only include the details needed to identify the purchase and explain the issue.

before you send

A clear subject line helps us route your message. Examples include “Order question,” “Shipping help,” “Return request,” “Exchange request,” “Product question,” or “Account help.”

If your message is about a specific product, please include the product name and any size, color, or style information shown on the product page.

we’re ready to help.

Thank you for contacting Uhlsport. Send us the details of your request, and our customer service team will review your message during support hours.