Shipping Policy
Uhlsport offers Free Worldwide Shipping on every order. This policy explains our processing time, estimated delivery time, tracking updates, shipping rates, customs coverage, address issues, and package support.
free worldwide shipping
We provide Free Worldwide Shipping for Uhlsport orders. There is no shipping charge added for eligible deliveries at checkout.
Shipping is available worldwide. Delivery times may vary slightly depending on destination, local delivery conditions, customs processing, weather, holidays, or other events outside normal transit flow.
Customs duties, import taxes, brokerage fees, and other government charges are included in our Free Worldwide Shipping service. If such fees occur, they will be covered by us.
shipping at a glance
- Order processing time: 1–3 days
- Estimated delivery time: 2–5 days
- Tracking update time: 1–3 days after shipment
- Shipping rate: Free worldwide
- Customs, import taxes, brokerage fees, and government charges: included and covered by us if applicable
Delivery estimates begin after your order has been processed and shipped.
order timeline
After you place an order, our team reviews the order details, prepares the item for shipment, and sends tracking information when the package is on its way.
order processing
Orders are processed within 1–3 days. Processing includes order review, preparation, and handoff for shipment.
estimated delivery
Estimated delivery time is 2–5 days after shipment. Some destinations or peak periods may require additional time.
tracking update
Tracking information usually updates within 1–3 days after shipment. If the tracking link is not active right away, please check again later.
| Shipping detail | Policy | Notes |
|---|---|---|
| Shipping destinations | Worldwide | Uhlsport ships worldwide with Free Worldwide Shipping. |
| Shipping rates | Free worldwide | No customer-paid shipping charge is added for worldwide delivery. |
| Order processing | 1–3 days | Orders are prepared before shipment. |
| Estimated delivery | 2–5 days | Delivery estimates apply after shipment and may vary by destination or local conditions. |
| Tracking updates | 1–3 days after shipment | Tracking may take time to become active after the package has shipped. |
| Customs and taxes | Included | Customs duties, import taxes, brokerage fees, and government charges are included in Free Worldwide Shipping and will be covered by us if applicable. |
tracking your order
Once your order ships, tracking information will be provided when available. Tracking updates normally appear within 1–3 days after shipment.
If your tracking number shows no movement immediately after shipment, this usually means the carrier system has not updated yet. Please allow the tracking window above before contacting support.
If the tracking information has not updated after 3 days from shipment, contact us with your order number and the email address used at checkout.
wrong or incomplete address
Please review your shipping address carefully before submitting your order. An incorrect, incomplete, or outdated address may delay delivery.
If you notice an address mistake, contact us as soon as possible at [email protected].
If the order has already shipped, we may not be able to change the delivery address. We will help review the situation and provide the next available support option.
customs, taxes, and import fees
Free Worldwide Shipping includes customs duties, import taxes, brokerage fees, and other government charges. If any such fees apply to your shipment, they will be covered by us.
You should not be required to pay customs duties, import taxes, brokerage fees, or other government charges separately for delivery under our Free Worldwide Shipping service.
If you receive a request for customs duties, import taxes, brokerage fees, or other government charges related to your Uhlsport order, contact us before making any payment so we can review and assist.
lost or delayed packages
If your package appears delayed, please first review the tracking information and allow time for the tracking system to update. Delivery can be affected by destination conditions, local handling, weather, holidays, or carrier delays.
If your estimated delivery window has passed and your tracking information has not updated, contact us with your order number, tracking number, and shipping address.
damaged packages
If your package arrives damaged, please contact us as soon as possible. Include your order number, a brief description of the issue, and clear photos of the package and item condition.
We will review the details and help with the next step based on the information provided.
what to include when contacting us
To help us review your shipping request faster, please include the details that apply to your order.
- Your full name
- Your order number
- The email address used at checkout
- Your complete shipping address
- Your tracking number, if available
- A short description of the shipping issue
- Photos, if the package or item arrived damaged
need shipping help?
For questions about order processing, tracking, delivery, customs coverage, wrong addresses, delayed packages, lost packages, or damaged packages, contact Uhlsport customer support at [email protected].
